All Abilities Awards
*WINNER IS ELIGIBLE TO ENTER THE AHA NATIONAL AWARDS*
*THIS CATEGORY WILL BE JUDGED VIA ASSESSMENT OF ACCESSIBILITY BY GET SKILLED ACCESS*
This category is open to all venues that demonstrate accessible dining and social practice in their hotels that lead to inclusive experiences for people of all abilities, including wheelchair users, blind or low vision, deaf or loss of hearing and mental health.
The judging criteria focus on the hospitality experience itself and best attempts for inclusivity rather than the provision of additional measures, installations or bricks and mortar (ramps etc) being required.
Judged will assess the following:
- Booking and reservation process
- Staff asking politely if they needed any assistance
- Staff encouraging to assist throughout the duration of the experience
- Staff listening and accommodating the needs of the customer
- Website accessibility, and the experience of booking online
Hotels can only nominate in one accommodation specific category (e.g. Deluxe Accommodation Hotel of the Year) per venue.
Cost: $110 + Reimbursement to cover the cost of anonymous property judging. Please note that the nomination fee is waived for the Motel of the Year category.
Onsite Offering Awards
Hotels can make multiple nominations in the Onsite Offering Awards categories (e.g. Deluxe Restaurant of the Year, Hotel Bar of the Year, Hotel Club Lounge and Hotel Spa of the Year).
Cost: $110 + Reimbursement to cover the cost of anonymous property judging.
Hotel Achievement Awards
Hotels can nominate in more than one category.
Cost: Nomination fees waived
Hotels can nominate one employee per category.